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via Giovanni Bettolo, 43 00195 - Roma - Tel. : +39 06 37 00 132 - Fax: +39 06 37 01 809 - email: info@sanpietrino.it
 

Frequently Asked Questions

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Al SanPietrino FAQ Rome FAQ
Arriving at Hotel Your visit to Rome
Rooms In Rome
Amenities Tours in Rome
Security Weather in Rome
Rates What should I pack?
Phones Other accommodation
Children  
Breakfast  
Air Conditioning  
Bathrooms  
Who is Al SanPietrino  

Al SanPietrino FAQ

Arriving at Hotel

How far are you from the airport?

There are two airports in Rome, Ciampino (for charter and many local European flights, including RyanAir and EasyJet), and Fiumicino (the main international airport, also called Leonardo da Vinci.) Getting to us from either airport should take anywhere from 40-60 minutes. From Ciampino, you may take a shuttle bus that coincides with the flights to Termini station. These bus rides usually take 30-40 minutes. From Fiumicino, you may take the Leonardo Express trains, which leave the airport every half hour at 07 or 37 past the hour. The train ride is about 40 minutes, and is non-stop to Termini. We are six metro stops from Termini station, or about a 15 minute taxi ride. If you take a taxi from either airport, the ride should take 35-45 minutes, depending on traffic. Consider that it will take about 2 hours from landing time to arrive at either or our locations from either airport if you take public transportation, and 1.5 hours from landing time if you take a taxi.

How far are you from the train station and the Metro?

We are six metro stops from the Termini station, which will take about 10 minutes door to door.

We are about three minute walk from the Metro station (Ottaviano.)

Do you have airport pickup/dropoff?

Yes, we can provide a private car service for pickup and drop off. Rates vary depending on the number of people and amount of luggage. Generally, for 1-3 people with a normal amount of luggage, the rate is 45 Euros one way. For four or more people, or for those traveling with more than 2 average-sized bags each, please inquire about rates.

What is the best way to get to/from Civitavecchia (for cruises)?

There are two options we can suggest: We can arrange for a driver take you/pick you up. The rate starts at 130 Euros for up to 3 people. Or, you may take the train into/from Termini station in Rome. The trains leave about every half hour and cost about 4-10 Euros per person. Here is the web site with the schedules: http://www.trenitalia.com.

Where is the best location to drop off a rental car?

We highly recommend that you consider taking the trains in Italy whenever possible. However, if you do plan to drive to Rome and drop off a rental car, most of the major agencies have drop off locations near us, just off the via della Giuliana. The same is true for car pick-ups. It is not necessary to pick up your car at the airport or train station, both of which are less convenient. Please feel free to ask us for the nearest drop off/pick-up location for the agency you will be using.

Please note that if you are driving into Rome, you may not bring a car into the historic center, during the week between 6am and 8pm, or on Saturdays between 2-6pm. You will need to drop off or park your car if you want go in the restricted area.

Is there parking near you?

There are several parking garages near us. Rates vary depending on the size of the car, but generally plan for around 15 Euros per day. The garages are covered and guarded. You may risk parking in the street, however, you are likely to be fined.

Can I arrive early and drop off my bags?

Yes, you are more than welcome to arrive as early (or as late) as you need. If the room isn’t ready, you may leave your bags and go for a stroll. In any case, we will spend a bit of time with you going over the map. Likewise, if you need to leave your bags with us on your departure day, due to a late departure, you are welcome to do so.

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Rooms

Do you have any non-smoking rooms?

Our facilities are 100% no-smoking.

How big are the beds?

Our single (twin) beds are 80 cm (32") wide by 190 cm (75") long. (An American twin is 39" wide x 75" long.)

Our double beds are 160 cm (65") wide by 190 cm (75") long. (An American queen is 60" wide x 80" long.)

How big are the rooms?

Our inns are made out of converted apartments. Therefore the room sizes depend on the apartment layout. Some of our rooms are just big enough for two beds, plus of course the closet, the nightstands and some luggage storage space. Other rooms can hold up to four people comfortably.

What is the difference between Hotel Panda and Hotel Al SanPietrino?

The main difference is that at Hotel Panda, there is no elevator. Also, in terms of ambience, Hotel Panda is on a small cobblestone street, with a neighborhood feel. Hotel Al SanPietrino is on a third floor close to the via Giulio Cesare, which is an area known Vatican city.

Both locations are equally nice. The look and feel of the rooms is similar: serene, understated decor, with soft, neutral tones and natural and ethnic fabrics. All of our beds have Simmons mattresses and orthopedic frames. Each location has a 24 h reception, with a kindly girls for any help.

Which location is more romantic?

That is quite subjective. We are all very fond of both locations and find them each romantic, tranquil and private.

Can I request a specific room?

We will keep in mind any special requests, but cannot guarantee a specific room.

Are the rooms quiet?

Yes, all the rooms have double-paned glass on the windows.

What is the layout of the 2-bedroom/2-bathroom suite?

Is there a curfew?

No, we are not a hostel. You are free to come and go as you please. You have all the keys necessary to be independent.

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Amenities

What does each room offer?

Hair dryer

Alarm clock

Do you have televisions?

Yes, with dvd.

What kind of internet service do you provide?

There is a computer for guest use in the common area. You are also welcome to use your own computer.

In addition, every room has an Ethernet plug inside the room.

We have wireless (wi-fi) internet access on all the floor. Please ask.

Do you have plug converters?

We can provide a plug converter, but do not have currency/voltage converters. You can purchase these before coming to Italy, or you can purchase them here at the local hardware store.

Do you have hairdryers in the room?

Yes

Do you provide towels?

Yes

Do you have alarm clock?

Every room has an alarm clock

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Security

Do you have room safes?

No. Each room is safe because we are here all the time and we know every person that enter and exit.

Do you have a safe at the reception?

Yes, we can store items for you at reception. Please consider leaving valuable items with us if you are checking out but not leaving Rome until later in the day. Rome is a safe city, but pick-pocketing does occur.

Can I store my bags with you for the day or longer?

Yes, we are happy to store your bags for the day if you are leaving later than the check-out time.

If you wish to store your bags for a longer period, we will keep them locked in our office.

How safe is the neighborhood, especially at night?

We are in very safe neighborhoods, and you may feel comfortable walking around at night, even alone.

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Rates

Are the rates in Euros or US Dollars?

Our rates are in Euros, but we provide a link on our rates page (www.xe.com) so you can check the rates for your country’s currency.

Does that include taxes/fees?

Our rates are inclusive of taxes, service, internet use. The only additional fees you might incur would be for phone use.

Do you take credit cards?

Yes, we accept Visa, Mastercard, for final payment, but we prefer cash payment.

Do you offer any discounts?

We offer a 10% discount to travel agents, airline employees, embassy personnel, and to those serving in the military (US or other) if the room is not already discounted.

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Phones

How can someone reach me while I am staying at hotel?

We will provide you with a cell phone for use while staying with us. As you will probably be out seeing the sights most of the time, it’s best to give friends, families and co-workers your cell phone number. If you would like this information in advance of your arrival, please ask and we will give you the phone number of the room you will be in.

If guests call us at the reception, and you are not in the facility, we will give them the cell number that we have given you. If you choose not to use the cell phone we provide, then we can leave a message for you.

Please note that with European cell phones, the person receiving the call pays nothing, but the caller will pay extra to call a cell phone. US-based callers should check with their phone service provider to find out the rates to call cell phones in Europe.

How can I make phone calls?

We will provide you with a cell phone that you can use to make calls. Rates may vary.

We also have phones in the rooms.

You may use local pay phones to make calls. See below:

Can I use a calling card to make phone calls?

If you wish to purchase a local calling card, you may do so at any tabaco shop or newspaper kiosk. Cards start at 3€. To use these cards, you will need to go to a payphone.

You may also purchase a calling card to make international calls. You may have to use a local calling card to use this card at a payphone (see above). These cards may or may not work on our cell phones. This depends on the type of calling card.

AT&T and MCI 800 numbers in Italy will work with our cell phones, in which case, you will not pay anything for the cell phone call, but will only pay your long-distance rates that you have agreed to with your phone company.

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Children

Are children welcome?

We welcome well-behaved children of all ages.

Can my child sleep in the bed with us?

We recommend against this for everyone’s safety. We are happy to provide a crib free of charge for children 2 and under. Otherwise, the child will need his or her own bed.

Do you have cots or cribs?

We have one crib, available at no additional charge. This is for children 2 years old or younger.

Do you have a high-chair?

No, we don't have a high-chair.

What is the additional charge per room if we have a child or children with us?

Children 2 years old or younger, who do not require their own bed, are not charged anything extra. Children over the age of 2 are considered adults in terms of rates, i.e. two parents with one 4-year old will be given a triple room.

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Breakfast

Do you serve breakfast?

We don't serve breakfast, but you can have a good breakfast in lot of place nearby, that offer fresh croissants and bread from a local bakery, and a variety of other pastries, along with butter, jams, honey and Nutella. They also serve yoghurt, fresh fruit, cream cheese and local cold cuts, orange juice, a variety of teas, filtered coffee, hot chocolate and espresso drinks, including cappuccino and caffe latte.

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Air-conditioning

Do you have air-conditioning?

Yes, we provide air-conditioning in the rooms and in the common areas.

Does the room have a temperature control for the air conditioning?

Yes, you have a remote in your room to control the temperature, air-flow and fan speed.

Is there an extra charge for air conditioning?

Normaly it's included in the price.

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Bathrooms

Do you have rooms with tubs?

No.

Do you have any Jacuzzis?

No.

How big is the bathroom?

Bathrooms sizes may vary, but all bathrooms have a minimum of full shower stall, toilet, sink and bidets.

For the rooms with shared bathroom, how many rooms/people share the bathroom?

There are two rooms that share one bathroom, which is in the corridor. There could be up to 3 people total in both rooms, but there are usually two people per room.

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Who is SanPietrino

We were inspired at the worker of Vatican City, that built and repair when need the famous square, San Peter square, in front of the church. From this worker take their name the strange stones used on the floor of the square and used after in a lot of square in Rome, the sanpietrini (or like some one call sampietrini)

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Rome FAQ

Your visit to Rome

When is the best time to come to Rome?

December, January and February

are cold (highs during the day between 30’s and mid-50’s) and can be rainy, but Rome is very un-crowded then. You will not have lines at museums and can get into any restaurant. You will have Trevi Fountain virtually to yourself even at 3pm. Airfares and hotel rates are at their lowest. This is low season in most of Italy (except for Valentine’s Day week.) Winter sales begin in early January!

March and early April

have warmer (mid 50’s and 60’s) weather, but can have plenty of rain. Be aware that during March and April, there can be very high-request dates, such as during the annual Rome Marathon (March) and during Easter week (varies each year.)

mid-April, May, June, and early July

are beautiful months, with plenty of sunshine and long days. Weather will be in the comfortable 70’s and 80’s during the day, and 60’s and 70’s at night. This is high season in Rome and other Italian art cities.

mid-July, August

are very hot, with temperatures in the 80’s and 90’s during the day, and 80’s at night. It can be very humid and you will need to rest and/or stay indoors between 1 and 4pm. This is mid-season in Rome and other Italian art cities, but high season at any coastal cities or the islands. Summer sales are on!

September, October, early November

are the busiest times of year in Italy’s art cities. The weather is beautiful, in the 60’s and 70’s during the day, and 50’s and 60’s at night. There is very little rain.

November, early December

Are still nice, with cooler weather (mid 50’s and 60’s), but less crowded than early fall. This is mid-season.

Christmas and New Year’s

This is a beautiful time to be in Rome. The city is all lit up and decorated and there is an old-fashioned fair set up at Piazza Navona.

What holidays should I be aware of?

Easter is one of the busiest times of the year in Rome.

The weekend of the Rome Marathon varies, but is usually sometime in March. Check http://www.maratonadiroma.it for details.

Two of the busiest holidays of the year for Italians are the 25th of April (Liberation Day), and the 1st of May. If these dates fall near a weekend, it will be very busy in Rome.

How many days do I need in Rome?

We recommend 5 days to really see Rome. If you don’t have 5 days, then 3 days should be your absolute minimum. Everyone is different, and some people feel they have ‘done’ Rome in two days, while others feel they still need more time after 10 days. Here are some suggestions:

Day 1: a walk signed on the map, that takes you around the center, including: The Spanish Steps, Pincio Hill (view), Piazza del Popolo, the Pantheon, St. Ignazio, Piazza Navona, Campo dei Fiori, Largo Argentina and Trevi Fountain. Of course, we show you where our favorite ice cream and coffee spots are, and throw in a couple of fabulous churches tucked along the way for good measure. This walk takes about 3 hours, not including stops, so you can do some or all of it.

Day 2: If this is not a Saturday or Sunday, and preferably not a Monday, then visit the Vatican and Vatican Museums. This is a full day, although you can do it over two days if you like. After this, you can either walk back passing at Castel St Angelo through the center over the beautiful via dei Coronari and visit anything you missed on the first day, or you can take the bus up to the top of the Gianicolo hill and have a gorgeous view of the city from above, then walk down into Trastevere for dinner.

Day 3: In the morning, visit the Domus Aurea (Nero's Palace), St. Peter in Chains (Michelangelo’s Moses), San Clemente Church (fascinating underground excavation of 2000+-year-old burial grounds.) Have lunch, and then visit Ancient Rome, including the Coliseum and Roman Forum and possibly the Palatine Hill.   Or, visit the Galleria Borghese (you need a booking for this) in the morning, then Ancient Rome in the afternoon.

Day 4: Galleria Borghese if you didn't do it the day before, and more strolling wherever you missed...or shopping!

Day 5: Possible day trips, including Pompeii, Tivoli, ostia Antica, Assisi, Orvieto.

We can offer suggestions for other combinations, but this is a good start to just see the basics. You see why one needs at least 5 days in Rome! The reason we suggest 5 days is so that you may take your time, include some rests in between sites, and allow yourself to enjoy the wealth of art and history that Rome has to offer.

What should I see in Rome?

As stated above, you should plan on a minimum 3 days just to see the main sights. However, there are many wonderful things to include in a visit to Rome:

3 day visit

Baroque center of Rome, including Trevi Fountain, Spanish Steps, Pantheon and Piazza Navona

Vatican and Vatican Museums (includes the Sistine Chapel)

Galleria Borghese museum in the morning, then Coliseum and Roman Forum (and Palatine Hill)

4 day visit

see our suggested itinerary above.

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Options for additional days

In Rome

Neighborhoods to visit

Trastevere

Campo di Fiori

Jewish Ghetto and largo Argentina

Interesting churches to include

San Pietro in Vincoli (Saint Peter in Chains)

This church contains Michelangelo’s statue of Moses.

San Clemente

one of the most eclectic churches in Rome.

Santa Maria in Trastevere

probably the oldest public church in Rome.

St. Ignazio (Saint Ignatius)

one of the Jesuit churches in Rome, with a wonderful tromp l’oeil above the altar.

Santa Maria degli Angeli e dei Martiri (Saint Mary of the Angels and the Martyrs)

this church in Piazza Repubblica was built into the oldest Roman baths (Diocletian). Michelangelo designed the ceiling when he was 89. It was his last architectural work.

Other

Shopping at the Spanish Steps

Porta Portese market on Sundays

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Tours in Rome

Can you help with bookings for the Vatican?

Yes, we are happy to do this for you.

Can you help with museum and other bookings?

Yes, we will book the Galleria Borghese and the Domus Aurea for you. There is no need to book for the Coliseum, and the Sistine Chapel cannot be booked in advance, except through the Vatican directly, in which case you will have to take one of their tours.

What kinds of tours can you arrange?

We work with several tour operators, which offer a variety of tour choices: city tours by bus or foot; day trips; and even multi-day tours of neighboring cities. You have the option of participating in a larger group tour, a small group tour, or even a private tour.

Do the tour companies take credit cards?

The large, standard tour companies do, but the smaller, local companies only accept cash.

Do you have any special or private tours?

Yes, we can put together private tours for any size group, and can help you with any special requests, such as wine-tasting, shopping or culinary tours.

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Weather in Rome

What is the weather like in Rome?

In general, Rome is blessed with mild weather. During the winter months (late November through late February), it is cold, and you will need a coat, gloves and a scarf. It hardly ever snows in Rome, but does rain more during the winter. The spring is very mild, warm-ish and rainy. Summer can be very hot, especially July and August. September, October and early November are lovely, warm enough during the day to go out without a jacket, and just cool enough at night to need one.

Weather  web sites:

Here are some of our favorite weather site links:


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What should I pack?

You will be doing a lot of walking in Rome, so the key is to be comfortable. During the winter and spring months, you could bring a rain jacket or coat, and an umbrella. We have umbrellas for you to borrow, and they are also inexpensive and easy to buy from street vendors when it’s raining. If you are planning to go to some event such as a wedding, opera or dinner at some special restaurant, then you might consider bringing something elegant to wear. Otherwise, you may dress casually to go to most restaurants. Remember that to enter the Vatican or the Catacombs, you must be dressed appropriately: no bare knees, shoulders or midriffs. Sandals are fine. Here are some of our suggestions for things not to leave at home:

  • Sunglasses
  • Comfortable walking shoes
  • Something suitable for going to the Vatican, that covers your knees and shoulders
  • Any medications you are taking, and a list of these medications
  • Photocopies of your passport and the contents of your wallet (carry separately.)

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Other accommodations

Can you recommend hotels in other cities?

At the moment we cannot recommend hotels in other cities.

Can you recommend other hotels in Rome if you are booked?

We recommend you try the following web sites:

 
Italy time and date:

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